Full CV

Kris Rayen.

Organisational developer · ad interim

Private · public · international

On this page you will find an overview of the full career, with all substantive assignments, core expertise, systems and references.

Lier · BelgiumManaging director Factter BVkris@factter.be+32 474 98 30 05

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01

Professional experience

Filter by theme, experience type or sector. Open an assignment for the details and linked cases.

Available today in two tracks: interim general management, and designing and delivering transformations. Go to the offer →

Theme

Experience · historical perspective

Sector

19 of 19 experiences visible

Self-employed · 2019 to present

2025 - present

VLAIO

Process manager, Knowledge Centre Processes

Support for the Knowledge Centre Processes within the Flemish Agency for Innovation & Entrepreneurship (max half a day per week).

Organisational designHuman-centred digitalisation & AI

May '23 - Jul '26

VDAB

Project leader (organisational developer), O&D department

Multi-year partnership - parallel and sequential programmes on organisation design, service delivery, AI governance and teams evolving to self-organisation.

Organisational designShared leadershipTeam developmentHR processes & HRISProcess optimisationHuman-centred digitalisation & AIChange management9 cases

Nov '22 - Mar '23

Veolia/Suez BeLux

HR Manager Digitalisation & Processes (L&D, 10 people)

Integration of two L&D teams after merger and professionalisation of the learning function.

Team developmentHR processes & HRISHuman-centred digitalisation & AIChange management1 case

Feb '21 - Apr '22

Makro-Metro

Project leader HR Operations - C&B (team of 5)

Centralising Compensation & Benefits in a digital Shared Service Center.

Organisational designHR processes & HRISHuman-centred digitalisation & AIChange management1 case

Dec '21 - Sep '22

De Vlaamse Landmaatschappij

Project leader L&D within the ICT department

Project on internal mobility and learning paths for the IT department (50 FTE).

Team developmentWorkable work

Jan '20 - Feb '21

De Vlaamse Waterweg

Project leader HR processes

Building a digitally anchored HR life cycle - redesigning HR processes and landing them in the system that supports them every day.

Organisational designHR processes & HRISHuman-centred digitalisation & AI1 case

Oct '19 - Feb '21

Mulder Breakfast Cereals · Agristo · Anglo Belgian Corporation

Organisational developer

Organisational design, organisational audit and advisory in production environments.

Organisational designShared leadership

Sep '20 - Feb '21

Departement Onderwijs en Vorming

Leadership and team developer

Leadership and team development of the directors' team.

Shared leadershipTeam development

Sep '21 - Nov '21

Vivaldis Interim

Advisor on workable work

Employee survey and advice on workable work.

Workable work

2020

VDAB

Coach

Individual coaching and team coaching for leaders, employees and teams.

Shared leadershipTeam development

2019 - present

Workitects · FlandersFood

Advisor

Advisory on organising differently and workable work.

Organisational designWorkable work

2019 - present

Various outplacement assignments

Career coach

Guiding laid-off employees towards a new career goal.

Workable work

Employee within the organisation · 1993 to 2019

2017 - 2019

Securex

HR Project Leader Social Innovation (consultancy division)

Organisational development projects across five themes - via consulting, project management and training:

Shared leadershipWorkable work

Feb 2015 - 2017

ABN AMRO

Project Manager, Project- & Change Management Office (business, IT, regulatory)

Organisation-wide change trajectories with impact on business, regulation and IT systems. Projects include CRS, MiFID II, T2S (TARGET2-Securities, for more efficient and cheaper cross-border securities settlement in Europe) and DGS (Deposit Guarantee Scheme, introducing solvency rules to protect depositors).

Organisational designProcess optimisationHuman-centred digitalisation & AIChange management2 cases

Jul 2014 - Jan 2015

ABN AMRO

HR Project Officer

Simultaneous implementation of multiple HR IT systems and transition to a new payroll provider. Internally recognised as one of the best-delivered international projects.

HR processes & HRISHuman-centred digitalisation & AIChange management1 case

Jun 2011 - Dec 2013

Randstad Sourceright

Program Manager & HR Supply Chain Manager

MSP for Total Talent Management of permanent and contingent workforce, with SAP FieldGlass as Vendor Management System.

Organisational designProcess optimisationHuman-centred digitalisation & AI3 cases

Feb 2006 - May 2011

Mercuri Urval

Senior HR Business Consultant

Talent management and business transformation within an international HR consultancy. Business development, executive consulting, assessment and development centres.

Organisational designShared leadershipTeam developmentHR processes & HRISProcess optimisation3 cases

Jan 2002 - Jan 2006

Adecco

Branch Manager - staffing office

Head of staffing office with full commercial, operational and people management responsibility.

Team development

Sep 1993 - Jan 2002

Ceres

Sales Representative - milling and bakery sector

Account Management and Business Development at a specialised production company in the milling and bakery sector.

02

Expertise and methods

Expertise comes after the career, as a synthesis of what has been applied in concrete organisations. Not loose keywords, but disciplines grounded in experience.

Core expertise

Organisational design Shared leadership Team development HR processes & HRIS Process optimisation Human-centred digitalisation & AIChange management

Methods

Project & process

PRINCE2AgileLeanDesign Thinking

Organisation & change

Innovative organisation (re)designChange management (ADKAR)System innovation

People & wellbeing

Workable workSelf-determination theoryWellbeing (Karasek & Theorell)

03

Systems and technology

Systems, tools and frameworks that carried weight in the assignments.

HRIS & contingent workforce

SAP HRSAP GlobalView (ADP)SAP FieldGlassSuccessFactorsPeopleSoftCornerstone (Vlimpers)

Payroll & time management

Partena (SAM L5, ESS)SD Worx (E-Blox)EasyPay Group (time & absences)

Process, workflow & project

K2 workflow managementUiPath RPAPower AutomateSharePointMicrosoft Power AppsMS ProjectJiraConfluence

Modelling & architecture

SPARX Enterprise Architect (with ArchiMate)BPMN 2.0MS Visio

ERP, CRM & core banking

MS Dynamics 365Olympic (AS/400)Triple A (Temenos)

AI & governance

EU AI ActAI risk classificationGoogle GeminiAnthropic ClaudeOpenAI ChatGPT

04

References · what others say

Clients and colleagues confirm the quality, approach and collaboration, in their own words (in original language).

Ondanks de verscheidenheid en complexiteit van de opdrachten binnen de verschillende teams, is Kris erin geslaagd om met zijn rustige en doordachte aanpak, en door de juiste vragen te stellen, samen met de teams tot heldere antwoorden en gedragen oplossingen te komen. Zijn werkwijze is bedachtzaam en daarin ligt zijn sterkte: hij neemt de tijd om tot de essentie door te dringen en overhaaste conclusies te vermijden. De uiteindelijke output was telkens gestructureerd, helder en van hoge kwaliteit.

E.v.d.L. · Manager Expertisecentrum & Team Procesondersteuning · grote publieke dienstverlener

Wij hebben hem leren kennen als een gedreven, betrouwbaar, probleemoplossend, klantvriendelijke, loyaal, sociaal, betrokken en initiatief nemend persoon. Voor zijn collega's is hij vriendelijk en behulpzaam. Wij zijn tevreden over zijn werkzaamheden in het algemeen en de samenwerking met de collega's in het bijzonder.

Y.B. & R.D.W. · Chief HR Officer & Head of Project and Change Management · ABN AMRO Bank NV België

Kris heeft ons geadviseerd en heeft actief bijgedragen aan het ontwikkelen en uitrollen van trainingen i.v.m. 'evolutiegesprekken' en 'leiderschap'. Zowel de inhoud als de wijze waarop ze naar onze medewerkers worden gebracht, worden positief onthaald en dragen bij tot people-gerichte praktijken.

F.D.B. · HR Director · Lecot

Wij hebben onze leidinggevenden een opleidingstraject aangeboden over het belang van evolueren, het formuleren van heldere en motiverende objectieven en het voeren van samenwerkingsgesprekken. Doorheen het hele proces onthoud ik vooral het enthousiasme, de duidelijke communicatie, de snelheid van uitvoering en het proactief meedenken met ons bedrijf. Kris heeft onze verwachtingen volledig ingelost!

T.D.M. · HR Director · Europabank

Kris is een professionele project- & business implementatiemanager die inzet op kwaliteit en resultaat & bewaakt steeds de scope van de opdracht. Hij is een echte facilitator en waar nodig stimulerend en verbindend in het team.

R.N. · Head of Operational Business Support · ABN AMRO

I worked with Kris for several years through good times and crisis times. What is significant for Kris is his high ambition to do all he can to be successful. He is also a very nice and friendly guy who creates good atmosphere in a team.

A.B. · Country Director · Mercuri Urval

I know Kris as an excellent Project Leader. Hard working, effective and with a good eye for all the details involved in change.

P.v.M. · International Program Manager · ABN AMRO

I have always valued Kris for his ability to translate new processes and standards into ready-to-use OPS manuals, toolkits and templates. Kris has a strong feeling for detail and will only be satisfied with a perfect result. Good to have had Kris in our team!

M.D. · Director · Randstad Sourceright

Kris is very customer focused and always goes the extra mile to support his colleagues and to provide professional service. He is a great communicator, a robust project team member and team leader, and an advocate of a good working place where everybody feels appreciated and motivated.

W.D.T. · Sales Representative · Ceres

I've worked alongside Kris for close to two years. I've seen him as a complete Project Manager with excellent skill-sets. Pro-activeness, communication and on-time delivery with good quality are his key strengths. Kris is a real asset for the project and therefore for the company!

P.M. · Functional IT Analyst · Tata Consultancy Services

05

Degrees and training

Continuous learning, from professional Bachelor to Master of Science and masterclasses in organisational design, agile, lean and AI.

Core programme · 2020

Innovative organisation (re)design - masterclass on (re)designing organisational structures

Antwerp Management School

Core programme · 2011

Master of Science (MSc) in ICT & Business Process Management (thesis 15.78/20)

Vlerick Business School

Core programme · 2010

Mastering Interim Management

Vlerick Business School

Core programme · 1992

Marketing, Professional Bachelor (with distinction - Dexia prize for best thesis)

Katholieke Hogeschool Kempen

Certifications & training

2025Enterprise Architecture / Sparx (3-day internal training)Cronos

2021LiZeT - Careers in Self-organising TeamsAntwerp Management School

2021TeamWorks tool - team developmentWorkitects

2020OutplacementFedergon

2020DegreeInnovative organisation (re)design - masterclass on (re)designing organisational structuresAntwerp Management School

2020Shared Leadership, including leadership interventionsWorkitects

2020Werkmeter tool - organisational structure & psychosocial risksWorkitects

2020Werkblokken tool - organisational structureWorkitects

2019LiFT - Learning in Facilitated Teams (process facilitator 'learning and change')UCLL

2019Agile Project ManagementPMI

2019Design ThinkingPimcy

2019LeanCevora

2019Agile transformationCevora

2018Train the trainerCute Solutions

2017SAP GlobalView - personnel administrationADP GlobalView HCM

2014Innovative organisation (re)design (designing business structure & processes, strong teams)Cevora

2014OPQ - Occupational Personality QuestionnaireCEB-SHL Talent Measurement

2013PRINCE2 Foundation, Project ManagementAPMG-International

2011Procurement and Supply Chain ManagementSolvint

2011DegreeMaster of Science (MSc) in ICT & Business Process Management (thesis 15.78/20)Vlerick Business School

2010Mastering Interim ManagementVlerick Business School

2008Team CoachingMercuri Urval

2007Individual Coaching (Activity Based Coaching & Development and Coactive Coaching)Mercuri Urval

2002Social LegislationFedergon

1992DegreeMarketing, Professional Bachelor (with distinction - Dexia prize for best thesis)Katholieke Hogeschool Kempen

06

Keynotes and guest lectures

Keynote sessions, lectures and guest teaching for business schools, professional networks and sector events. Sessions delivered in Dutch; slides available in Dutch.

2021

Vives Business School

HRM and leadership - Performance management & sustainable learning and development

2021

VOKA West-Vlaanderen

Sustainable development - Evolving from training policy to learning policy

2019

VOV Fair

Organisational development - From ugly duckling to beautiful swan

Download slides (NL) ↓

2019

HRM in Government

Leadership - How inappropriate leadership nearly thwarted the discovery of the century

Download slides (NL) ↓

2018

HR in Healthcare

Performance Management - Towards a new form of evaluation

2018

Employability 21

Leadership - The right leadership makes people tick

Download slides (NL) ↓

2017

TUI Belgium

Leadership - Inspiration sessions on autonomy-supportive leadership

07

Sector experience

Practical experience built across the private, public and healthcare sectors.

Public sector

Flemish government entitiesmunicipalities

Private sector

Retail & FoodPharma & HealthIndustryEngineeringPetrochemicalsUtilitiesHRBanking

Healthcare sector

Residential care centres

08

Languages and personal

Languages

Dutch· native
English· fluent
French· working knowledgeFluent comprehension, comfortable in conversations and prepared presentations; worked in a half French-speaking organisation (Veolia/Suez BeLux).

Personal

Chef - diploma PIVA Antwerp
Argentinian Tango
Karate - Belgian champion 1988 · European bronze 1989
Cyclo-ball - Belgian champion 1982

09 · Contact

Leading an organisation or delivering a complex change?

Discuss the context, the challenge and the accountability required. A first conversation is to sharpen where the lever sits.

kris@factter.be +32 474 98 30 05 View cases →

Or watch the Factter presentation ↗.