With a conversation of about an hour in which you explain where the friction is. What follows is rarely a large plan. Usually the first step is a scan or a working session that sharpens the picture, so the choices after it rest on something. That conversation is free.

That depends on what is needed - a team session, a scan and an organisational redesign are not comparable. That is why there is no rate card on this site. After the first conversation you know what an engagement involves and what it costs, in one proposal, before anything is committed.

In Flanders, Brussels and the Netherlands. Working sessions take place at your location, because the place where the work happens is part of the analysis. Analysis, feedback and follow-up can run online.

Dutch and English, for sessions, materials and reporting. The instrument names stay Dutch, also in an English-language engagement - Werkmeter stays Werkmeter. Mixed groups are done in English, with Dutch materials alongside where that helps.

With Kris Rayen himself, from the first conversation to the report. That is a choice: whoever got to know the organisation during the analysis also stands in front of the group and writes the conclusions. No handover between sales and delivery, no changing staffing halfway through an engagement.

It is not fixed, and that is deliberate. The programme is aligned and validated with you before it starts, so pace and rhythm are a choice and not a given. Whoever wants to move fast, moves fast. Whoever wants to give the organisation time to move along gets that room.