Factter frame with eight building blocks - the eight levers of strong organisations.

Our approach

We look at every organisational challenge as a whole. Structure and culture belong together, so we tackle them together. That is how a change actually holds.

Happiness at work is something you build together. Change that lasts comes from the people themselves.

8 levers for strong organisations

Transform culture
Co-organizing works.
PeopleLeadershipTeam flowColleaguesAutonomyPracticesWorkplacesTechnology
transform culturetransform structure
Transform structure

A plan tailored to your question

Every organisation is unique, so every change programme calls for its own approach. Our starting point is that only the people within an organisation can truly change that organisation. External support helps in areas where the organisation itself has less experience or capacity. We help you choose the design logic and the approach that fit your organisation. Together we define the vision, the conditions, the trajectory and the team. That forms the basis for successful implementation.

We guide programmes where behaviour and culture get as much attention as structure, processes and systems. All in co-creation, so it is supported by the time you roll it out.

Our working model as roadmap

Growth and impact

People make organisations; organisations make people.

A shared vision, clear team goals, agile structures and a culture that helps - those are the foundations.

These foundations hang together. So we look at your organisation as a whole: at the people and at the structure. That is how movement returns, with growth and impact as direction.

A future-proof organisational model...
Performance
What must the organisation achieve?
The organisational model
...must align with the strategic priorities
Organisation
What kind of organisational model does that require?
The organisational model
...allows efficient coordination and alignment
Relationships
What does result-driven collaboration mean for each unit?
The organisational model
...helps avoid misunderstandings and loss of information
Jobs
What does a specific colleague's job consist of?
The organisational model
...offers people prospects for learning and career development
Our approach

Five steps, and the ground rises under you

Starting point
01

Vision and goals

Name the challenges and why they matter now. Picture the future you are heading for, and what work happiness is worth to the organisation.

02

Read the organisation

Decide what deserves measuring, including how people experience their work. Weigh today against the future you described.

03

Define the higher purpose

Clarify the mission and the reason this organisation exists, then examine how that purpose feeds meaning for people.

04

Core values and behaviour

Put the core values into words people recognise, and name the behaviour that belongs with them.

05

Culture and structure

Choose the interventions that make the change real. Set a long-term model, implement it in short steps, and adjust leadership, processes and rituals to carry it.

Throughout the journey

Deep analysis
understand the deeper need behind the change
Design phase
a visible sponsor sets the frame and the guidelines
Involvement and communication
involve everyone through co-creation, and keep communicating
Transition and continuity
keep the daily operation running while the change happens
Closing and evaluation
end the change by naming what worked, and mark the progress

Not every journey starts at step one. We look first at where you already stand.