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Five people in different roles - work clothes, shirt, blazer - stand together around an open folder on a work table; behind the glass wall a workshop.

Cases.

Organisations that learned to organise their work differently.

Factter’s cases show how organisations in the private sector and the public sector learned to organise their work differently: from the redesign of structures and teams, through HR and HRIS transformation, to AI governance and adoption.

However different the trajectories may be, the question underneath is always the same: change load. Where does change pile up, and which design solves that? So in these cases you don’t see loose projects but two common threads. The approach: every track starts from redesign, applied to different problem situations, the same ones you find in the offer. And the role Factter takes on: advisory alongside the teams, project management, or an embedded interim role in the line organisation.

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20 cases shown.

Organisational designShared leadership

There was no crisis. That was the problem.

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Organisational designTeam development

Four managers in two years, and a team that did not want a fifth

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Organisational designHuman-centred digitalisation & AI

Steering talent instead of managing hires

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Organisational designShared leadership

A reorganisation the department came to carry itself

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Shared leadershipTeam development

Becoming one management team while the numbers had to turn

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HR processes & HRISTeam development

Two L&D teams that built one service together after a merger

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HR processes & HRISTeam development

Centralising a recruitment function and shaping a team that knows what it stands for

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Organisational designProcess optimisation

Choosing what to protect, instead of looking where to cut

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Shared leadershipTeam development

Imposed self-organisation that the team came to shape itself

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HR processes & HRISHuman-centred digitalisation & AI

Centralising and digitalising Comp & Ben in one move

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HR processes & HRISHuman-centred digitalisation & AI

Redesigning HR processes and landing them in the system in one move

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Process optimisationHR processes & HRIS

Nobody thought the process was slow. It still cost 129 man-days a year.

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HR processes & HRISTeam development

Reshaping a commercial team around a new sales strategy

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Organisational designTeam development

From back office to expertise centre

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Organisational designTeam development

Relocating a service without losing the expertise

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Human-centred digitalisation & AIOrganisational design

Deploying generative AI where the content is sensitive

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Human-centred digitalisation & AIOrganisational design

Setting up AI governance for an organisation already using AI at scale

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HR processes & HRISHuman-centred digitalisation & AI

Introducing multiple HR systems at once and switching to a new payroll provider

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Process optimisationOrganisational design

Shaping how the bank operates from MiFID II

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Process optimisationOrganisational design

Countering tax evasion with CRS, all the way through the client chain

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Every organisation above started with the same thing: the feeling that things had to change. If you recognise that feeling, a conversation is the next step.