Case StudyHEAD TOWARDS TOTAL TALENT MANAGEMENT
Define the HR-Strategy and implement the HR operating model (a shared service center related to contingent workforce management).
Engineering and design of electronic equipment (R&D and manufacturing site of an international group). B2B and B2C.
Define the HR-strategy and implement the HR-operating model. Delivery of a total talent management solution for all types of worker contracts (perm and temp).
Skill sets: Embedded Software, Engineering and Research profiles.
The client deals with a human resources spend category (project sourcing professionals, independent contractors, SOW) that is not actively controlled.
They lack visibility into total spend, worker- & contractual compliance and risk.
#HR_operating_model #Contingent_workforce #Workforce_management #Process_management
Solve the following client needs:
improve visibility: control & governance of all components of contingent labour
increase efficiency: process consistency & optimization of time and resources used to hire contingent labour
risk control & compliance
cost savings & financial improvement
quality & total talent management
Phase 1: total transparency and control in professional workforce and spend; implement and configure a VMS-tool; streamlining processes (order-, contract- & invoice management) and policies; contract- & price negotiation with agencies; qualitative on-time fulfillment of open positions; real time management information and kPI reporting; change management and training of stakeholders
Phase 2: supplier fees aligned with rate card structure; higher quality of candidates, supplier performance management & –rationalization; implement a broker; compliance management; advise on (new) country laws; improve overall hiring manager & supplier satisfaction, cost savings (€ 300K) through continuous improvement
Phase 3: head towards a total blended workforce solution. Delivery of a total talent management solution for all types of worker contracts (perm and temp).
Map, standardise and optimise end-to-end processes related to contingent workforce
Implement a Vendor Management System (VMS Fieldglass (Saas, Software as a Service)
Provide transactional management in the area of contracted services, included but limited to the area of risk mitigation and cost reduction
Provide regular reporting updates to the main client’s stakeholders (procurement, HR and Business)
Responsible for HR service delivery and supply-chain management
Focus on project-, program- & process compliancy and strategic recommendations
number of months
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